Frequently Asked Questions and Answers

Q:Where Does Orion ISO Provide Services?
A:Orion ISO is one of the largest organizations of its kind in Minnesota and was one of the first to provide self- directed services in the state. Our related organization, Morning Sun Financial Services, provides fiscal intermediary services in Alabama, Colorado, Ohio, Oklahoma and Utah.

Q:What Services Does Orion ISO Provide?
A: Orion ISO provides Consumer Directed Community Support Services (CDCS), the Consumer Support Grant, Personal Supports and the Family Support Grant in Minnesota.

Q:What Do You Mean by Self-Directed, or Participant-Directed Services?
A:Self-directed services means that participants or their representatives have decision-making authority over certain services and manage their services with supports like those provided by Orion ISO. Self-directed services gives participants the responsibility for managing all aspects of service, more control and more flexibility regarding the services they receive.

Q:How Does Someone Begin Working with Orion ISO as a Consumer?
A: County case managers can determine whether someone is eligible for Orion ISO services. Orion ISO administrators work personally with the individuals we serve to ensure a smooth transition and that the individual and their families needs and goals are met.

Q:How Can Someone Contact Orion ISO Directly?
A: Contact a representative at Orion ISO by calling 763-450-5041. Agencies or insurance plans interested in working with Orion ISO may contact Orion ISO Program Administrator Lara Trujillo at 763-450-5041.

Please visit our other websites for a full listing of our services:

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