Customer Service; It’s All About the Little Things

I am a tough critic when it comes to my customer service experience and the companies I choose to do business with. I expect a lot and the smallest of things can either make or break my experience. I am always appreciative when things are done right, even the small...

Headwaters Relief Makes an Impact

Originally posted on A Billion Plus Change by Headwaters Relief Organization Posted: April 11, 2014   The presence of a psychologist can make a difference to both people in the communities served and to other responders who can easily be overwhelmed with their...

Top 5 Reasons to Complete That Customer Service Survey

Does it often feel like everywhere you go, you are being asked to complete some sort of a survey? Whether it’s an internet pop-up,  a phone call with your credit card company or on  grocery receipt in the checkout aisle, you’re constantly being asked for  feedback on...
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